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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rusty

August 13, 2024

5  out of  5
rating by Rusty
"I've known Casey Riley for many yrs. Great guy and very helpful when it comes to answering all your insurance questions and covering all your insurance needs. Thanks again Casey."
We responded:
"Rusty, thank you for your review! We’re pleased to hear that Casey has been able to meet your insurance needs and answer your questions. If you need any further assistance or have more questions, please don’t hesitate to reach out. - Chelsea"
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Rob Chipperfield

July 16, 2024

5  out of  5
rating by Rob Chipperfield
"I have been with State Farm for over 17 years. I moved my business to Chelsea two years ago because her office is two miles from my house. In that time she has demonstrated that she values my business (i.e. annual outreach to review my policies, helping me get quotes for my teenage drivers, etc.). Her level of service and attention to detail really is stellar. I highly recommend Chelsea!"
We responded:
"Thank you, Rob! I’m so glad to hear that my service and attention to detail have met your expectations. Your recommendation means the world to me. If you ever have any questions or need assistance, I am here to help! - Chelsea "
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Kerri Hansen

July 3, 2024

5  out of  5
rating by Kerri Hansen
"Chelsea's staff are very helpful and respond in a timely manner to any questions or concerns"
We responded:
"Thank you, Kerri, for your wonderful feedback. I am so pleased to hear that my team was able to assist you promptly and effectively. We are here to support you with any other needs. - Chelsea "
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Kathy Bello

June 28, 2024

5  out of  5
rating by Kathy Bello
"Chelsia Stutzman, Josh, Casey and anyone else I’ve talked there are absolutely amazing, helpful, professional, and resolve any issues immediately. I came from out of state and there was some confusion from the other State Farm and that Office just completely made everything perfect they’re very friendly nice to talk to, patient and the best insurance people I’ve ever had to deal with. thank you guys so much for being so supportive! I absolutely love Idaho!"
We responded:
"Thank you for your fantastic review, Kathy! Josh, Casey, and I are thrilled to hear that we could assist you effectively and make your transition smooth. We're glad to have you in Idaho and appreciate your kind words! -Chelsea"
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Michelle Bray

June 25, 2024

5  out of  5
rating by Michelle Bray
"It was a pleasure working with the staff at this location. I found Mr. Casey Reilly very friendly and answered all questions in a professional manner. It is refreshing when having to make such important decisions, such as insurance to find an agent that handles all your questions and concerns in such a thorough manner as Mr. Riley did with me. I will definitely suggest this office for any of your insurance needs."
We responded:
"Thank you for your glowing review, Michelle! I'm so glad Casey had answers for your questions, and you enjoyed your experience with us. -Chelsea "
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Walter Haynie

June 25, 2024

4  out of  5
rating by Walter Haynie
"Casey Riley has helped me as I look into moving to Idaho. He has been helpful in answering my questions and concerns. Give him a call and you will not regret it."
We responded:
"Hi Walter. I appreciate your review, and so does Casey! Please let us know if there's anything we can do to make your next visit a five-star experience. -Chelsea "
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Valerie Rodriguez

June 24, 2024

4  out of  5
rating by Valerie Rodriguez
"Solid 4 stars. Great partnership and collaborative! Really helpful!"
We responded:
"Hi Valerie, Thank you so for the kind review. We appreciate you and love to help. Please let us know if we can do anything to help make your next interaction with us a five-star experience. -Chelsea "
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Paula Shultz

June 24, 2024

5  out of  5
rating by Paula Shultz
"The staff here are professional and knowledgeable . Great service"
We responded:
"Thank you for your review, Paula! My team and I appreciate it and can't wait to see you in our office again, soon! -Chelsea "
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Judd Fisher

June 24, 2024

5  out of  5
rating by Judd Fisher
"Casey Reilley is the most friendly and passionate agent I know."
We responded:
"Hi Judd! I'm thrilled you had such a wonderful experience working with Casey, the whole team whole-heartedly agrees with you. Thanks for taking the time to leave a review for him. -Chelsea "
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M Novick

June 24, 2024

5  out of  5
rating by M Novick
"Casey is friendly, courteous, and professional! Also, love that he is a Marine veteran and a retired LEO! #semperfi"
We responded:
"Yes!! We love to support our Military and police force. We are so thrilled to have Casey as part of our family! Thank you for your review and support of Casey! Please let me know if you ever need anything. - Chelsea "
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Unicorns Are Real

June 24, 2024

5  out of  5
rating by Unicorns Are Real
"The staff is so professional and helpful. Especially Casey Reilley. Would definitely recommend."
We responded:
"It's delightful to hear from you! Thank you for shouting out Casey, I love when my customers let me know how the members of my team are doing. -Chelsea"
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Christopher Well

June 24, 2024

5  out of  5
rating by Christopher Well
"Making the switch from another insurance provider to State Farm was a breeze. Josh and the team are top notch and responsive to any questions. Overall great experience."
We responded:
"I'm so glad to hear making the switch to State Farm was simple! My team and I are committed to empowering our customers with insurance knowledge when they come to see us. Thank you for taking the time to write about your experience with my team, Christopher! -Chelsea "
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Doug Gourley

June 18, 2024

5  out of  5
rating by Doug Gourley
"Have not met Chelsea, everything we did was by email. Due to our busy schedule We also received prompt responses and attention to our needs. We are very happy for the help provided for our insurance needs Thank you so much"
We responded:
"Doug, thank you for your kind words! I'm delighted to hear that the prompt responses and attention to your needs met your expectations. It was a pleasure assisting you with your insurance needs. If you have any further questions or require additional assistance, feel free to contact me. -Chelsea "
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Melissa Gonzalez

May 21, 2024

5  out of  5
rating by Melissa Gonzalez
"Always there to help you."
We responded:
"Hi Melissa, thank you for your kind words! I'm glad to hear that you feel well-supported. If you ever need anything else, please don't hesitate to reach out. -Chelsea"
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Tony Soto Jr

May 19, 2024

5  out of  5
rating by Tony Soto Jr
"Chelsea is absolutely wonderful. She explained everything and gave us options to choose from. I highly recommend her, and infact have recommended my family to her."
We responded:
"Thank you for the kind words, Tony! I'm so glad to hear that you found the service helpful and that the options provided met your needs. I appreciate you recommending your family to me—it's the highest compliment I could receive. I look forward to continuing to serve you and your loved ones! -Chelsea "
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Heather Gabrys

May 16, 2024

5  out of  5
rating by Heather Gabrys
"Seriously life savers! I have my home and both car insured with Chelsea. When I was T boned back in October and my car was totaled her team was EXTREMELY prompt and professional and direct on what I needed to do. They made the stressful situation a calm one and my claim was done and processed within 3 hours of my acciden, with out a dime coming from my pockets. I have been insured with start farm since day one of driving. They definitely have a lifer as a client with me! Yall are amazing!"
We responded:
"Heather, I am so happy you are part of our State Farm family and that we have been able to be of service to you and your auto and home insurance needs. We strive to provide the best experience for our clients. So thankful you are okay and we were able to take care of you. Thank you for your review. - Chelsea "
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EB Rush

May 16, 2024

5  out of  5
rating by EB Rush
"Chelsea and Josh at State Farm are very response whenever I have a question. They are also patient as they help me manage the online documentation. I appreciate the warm touch of a birthday card each year!"
We responded:
"Thank you so much for your kind review, EB! Josh and I are thrilled to hear that we've been able to assist you effectively and make managing your online documentation simple. We're glad you appreciate the birthday card each year-it's our way of adding a personal touch to our service. Your feedback means a lot to us, and we look forward to continuing to serve you. -Chelsea"
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Bonnie Haymaker

May 11, 2024

5  out of  5
rating by Bonnie Haymaker
"Excellent customer service thanks Josh and Chelsea best insurance co I've ever had"
We responded:
"It’s people like you that make our job fun! Bonnie we love to take care of your insurance needs and I am so happy to hear Josh has been amazing as well. Thank you for your kind words. - Chelsea "
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Rebecca Kesner

May 11, 2024

5  out of  5
rating by Rebecca Kesner
"Chelsea is amazing! She & her staff are very helpful, knowledgeable, professional, efficient, responsive & friendly. The best agent & staff ever!"
We responded:
"Rebecca, it’s people like yourself that make my job so easy. My team and I love being able to serve your insurance needs and take care of you. Thank you so much for the amazing review and for being part of our State Farm family! -Chelsea "
Profile photo of Hanz Akbarzadeh

Hanz Akbarzadeh

May 7, 2024

5  out of  5
rating by Hanz Akbarzadeh
"Fantastic team to work with! Always welcoming!"
We responded:
"Thank you, Hanz, for your kind words! We're thrilled to hear that you had a fantastic experience working with our team. If you ever need anything else or have any questions, please feel free to reach out. We appreciate your business and look forward to working with you in the future! -Chelsea"
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Kim White

May 6, 2024

5  out of  5
rating by Kim White
"Great service and people"
We responded:
"Kim, thank you so much for your kind words! We love working with you and serving your insurance needs. Thanks for being part of our State Farm family! "
Profile photo of Gary Bessent

Gary Bessent

May 4, 2024

5  out of  5
rating by Gary Bessent
"I switched over to State Farm and Chelsea was great to work with. All phone appointments were kept and on time. She made the switch easy. Thanks"
We responded:
"Thank you for taking the time to leave such a kind review, Gary! I'm glad to hear that you found the process of switching to State Farm smooth. We truly appreciate your feedback and look forward to serving you in the future! -Chelsea"
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Steven Levenson

May 4, 2024

5  out of  5
rating by Steven Levenson
"Chelsea and her team provide excellent service and have helped me during my move to ID. Would definitely recommend!"
We responded:
"Thank you so much for your kind words and recommendation, Steven! I'm thrilled to hear that you were pleased with the service you received from our team during your move to Idaho. We appreciate you taking the time to share your experience, and we look forward to continuing to serve your insurance needs. - Chelsea"
Profile photo of Bear Cooper

Bear Cooper

March 23, 2024

5  out of  5
rating by Bear Cooper
"I would like to give a more accurate account of my experience, but the rating only allows for five stars I went by the office to sign a paper and felt I was greeted more like they were a family and a friend, and not a firm. I met the family dog, and intuitively they knew me well enough to offer me chocolate. I felt my experience could not be the exception , but rather the rule. Thank you for you thoughtful and friendly behavior, as well as your studious and timely manner in servicing my policy …,bear 🐻"
We responded:
"Thank you so much for sharing such a heartwarming account of your visit to our office! We're delighted to hear that our team and friendly mascot made you feel like part of the family. We believe in treating all our Eagle Good Neighbors with this level of care and attention, and we're thankful for your acknowledgment. Looking forward to continuing to serve you with the same warmth and diligence! -Chelsea"
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Chase Reilley

March 21, 2024

5  out of  5
rating by Chase Reilley
"Great people"
We responded:
"Chase, it's wonderful to hear you've had a positive experience with our team. Thanks for acknowledging our team's efforts, and we're here to keep providing top-notch service. -Chelsea"